Refund policy

Right of return

According to the Consumer Protection Act, products ordered from the online store have a 14-day right of return starting from the order date.

Below is a link to Posti's return instructions if a return form did not come with your package

Customer service

If there are problems with placing the order or delivery, please contact our customer service.

Order cancellation, error liability and complaints

Before the order is delivered, the order can be canceled with a written notification by e-mail. The online store has statutory error liability for the products sold. In cases of complaints, please contact our customer service. The consumer has the right to refer potential disputes to the Consumer Disputes Board.

If the product you received is broken or defective or you have received the wrong product, please contact us for return instructions.